by admin | Dec 23, 2013 | Announcements
TAFI Master Award We now offer the opportunity for you and your team to demonstrate your mastery of The Art of First Impressions and thereby distinguish yourselves as Master Telephone Communicators by satisfactorily completing the TAFI Certification Exam. If you score... Read more »
by admin | Dec 9, 2013 | Announcements
Communication Matters: Click here to listen to Daniel Bobrow’s interview with Kelly Mallory, owner of Mallory Headsets. Read more »
by admin | Dec 2, 2013 | 2013, Monthly Call Evaluations
DECEMBER 2013 Because first impressions don’t always wait For December’s Call Of The Month, we’d thought we’d simply share a stellar example of an Outgoing Message aka Voicemail Message, which callers hear when they call this office and are... Read more »
